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Welcome to Totelcom Communications' Internet Dial-up:

Call now and sign up for Internet. It's the easiest and fastest way to see the world! (254) 893-7001

Our service areas include:

Carbon, Comanche, Eastland, Olden, Proctor, Sidney, Gorman, Desdemona and De Leon

Features:

$15.00 activation fee

One e-mail included FREE ($2.00 for additional e-mail)

FREE Technical Support

Up to 5MB of web space FREE

To print out Subscriber Agreement CLICK HERE.
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Setup Instructions:

Area	Windows 98	Windows XP	Windows Vista
639 (Carbon)
879 (Comanche, Proctor)
653 (Eastland, Olden)
893 (De Leon, Desdemona, Gorman, Sidney)

Adobe Reader^® required to view.

Offering Internet Service for Comanche and Eastland

$20.95 per month for Totelcom Communications Phone Customers
(Comanche & Eastland Customers Bank Draft $20.95/mo. or $22.95/mo. Billed to Address)
$15.00 One Time Activation Charge
One E-mail Account Included
Unlimited Access

Information Needed:

3 to 30 character username - Allowed Characters (a-z , 0-9 , - , _ , . )
The username will also be used as the e-mail address.
3 to 8 character password (same character rules as username)

For more information call (254) 893-7001 or come by our internet office @ 6100 Hwy 16 in De Leon.

Technical Support

Tech Support Hotline: 1-800-261-5911

Hours: Mon.-Fri. 8:00 a.m. to 5:00 p.m.

For questions or comments, e-mail us @ totelcom@totelcom.net

Frequently Asked Questions - Dial-up Internet

Do I need to get an extra phone line to connect to the Internet?
Can I change my username?
Can I change my password?
What if I forget my password?
Can I have more than one e-mail account?
How can I set my homepage to totelcom.net in Internet Explorer, version 5.0?
Why can I not connect at 56K when I have a 56K modem?
Does totelcom.net filter out SPAM mail?
How can I clear the history in Internet Explorer, version 5.0?
What exactly is SPAM?
I can connect to the Internet, via totelcom.net and browse webpages without problems, but I am unable to send e-mail. What can I do?
I sent an e-mail message and it was returned to me by the Mail Delivery Subsystem. What does this mean?
What if I only use the Internet 4 or 5 hours a month?

Do I need to get an extra phone line to connect to the Internet?
Not necessarily, but it will affect your ability to receive incoming calls while you are on the Internet. If you are concerned about missing phone calls or plan on spending a significant amount of time online, I would suggest getting the extra line. An installation and monthly charge apply to each additional phone line. To find out more about availability and charges contact a Totelcom Communications customer service representative at (254) 893-2003.

Can I change my username?
You may change your username to anything that is available. Simply call Totelcom Communications at (254) 893-7001.

Can I change my password?
You may also change your password by calling Totelcom Communications at (254) 893-7001.

What if I forget my password?
If you forget your password, call Totelcom Communications at (254) 893-7001 and we can look it up for you.

Can I have more than one e-mail account?
Absolutely! Call Totelcom Communications at (254) 893-7001 and we can get you fixed up. It is $2.00 per mo. for each additional e-mail.

How can I set my homepage to totelcom.net in Internet Explorer, version 5.0?
Click TOOLS, INTERNET OPTIONS then choose the GENERAL tab. In the HOMEPAGE section, click inside the box labeled ADDRESS and type http://www.totelcom.net/ Click OK.

Why can I not connect at 56K when I have a 56K modem?
The most readily visible measure of modem performance is the connect speed reported.

Does totelcom.net filter out SPAM mail?
We do offer SPAM filtering. Click here for SPAM filtering instructions.

How can I clear the history in Internet Explorer, version 5.0?
Click TOOLS, INTERNET OPTIONS then select the general tab. In the HISTORY section, click the button labeled CLEAR HISTORY then click OK. In this same area, you may also specify the number of days to keep addresses in your history.

What exactly is SPAM?
A spam e-mail is generally defined as an unsolicited mailing, usually to many people. A message written for, and mailed to, one individual that is known to the sender is not spam, and a reply to an e-mail is not spam, unless the reply repeats endlessly.

Spam e-mailers have become a separate part of the Internet, with their own host computers, methods, and politics. Many Internet sites have begun to forbid spamming, for several reasons - one is a sense that it is unethical, another is that, over time, other Internet sites will stop all e-mail from that site and thus prevent legitimate e-mail from getting through. As a result, spammers have begun to set up their own Internet sites -- sites that cater to, or encourage, spamming.

I can connect to the Internet, via totelcom.net and browse webpages without problems, but I am unable to send e-mail. What can I do?
The most probable cause is that some of your mail settings may not be correct.

I sent an e-mail message and it was returned to me by the Mail Delivery Subsystem. What does this mean?
The most common reason for bounced mail is an error in the spelling of the recipient”s address. Verify that the address you typed is correct. You will also need to open the message and look for 'Session of transcript follows' then a reason of why the message was not able to be delivered. Below are some common reasons for returned e-mail:

user unknown - this means the part before the '@' sign is incorrect. Either it was typed incorrectly OR the person is no longer with that server.

host unknown - this means the part after the '@' sign is incorrect. Either there is an error in the spelling of the address, or that host no longer exists.

If you get other errors, please call Technical Support at (800) 261-5911. They will be able to help determine why your messages are being returned.

What if I only use the Internet 4 or 5 hours a month?
We offer a 5-hr Internet service for only $14.95 per month.